Privacy Policy
Privacy Policy
Effective Date: 23-04-2024
Introduction
Lighting & Sound Distribution (“we,” “us,” or “our”) is committed to protecting the privacy of our customers (“you” or “your”). This Privacy Policy explains what data we collect when you use our website, how we use that data, and your rights regarding your information.
We comply with the Personal Data Protection Act (PDPA) of Singapore.
Information We Collect
We collect several types of information to provide and improve our services to you:
- Order Information: When you place an order, we collect data necessary to fulfil that order, including your name, billing address, delivery address, and phone number.
- Cookies and Similar Technologies: We use cookies and similar technologies to track user activity on our website. These technologies do not identify you personally. We use this information to understand how users interact with our website and to improve your experience. You can choose to disable cookies through your browser settings.
- Usage Data: We may collect anonymous usage data to analyse trends and improve the functionality of our website. This data does not identify you personally.
How We Use Your Information
We use the information we collect for the following purposes:
- To process your orders: We use your order information to fulfil your orders, deliver your goods, and provide after-sales service.
- To improve our website: We use anonymized usage data to understand how users interact with our website and to improve its functionality and user experience.
- To comply with legal obligations: We may use your information to comply with applicable laws and regulations.
Sharing Your Information
We share your information with third parties only when necessary to fulfil the purposes described above. These third parties may include:
- Payment Processors (e.g., PayPal): We share your information with payment processors to securely process your payments.
- Delivery Services: We share your information with delivery services to deliver your orders.
We will not share your information with any other third party for marketing purposes without your consent.
Data Security
We take appropriate security measures to protect your information from unauthorised access, disclosure, alteration, or destruction. These measures include secure storage practices (encryption) and regular security updates.
User Choices and Your Rights
You have certain rights regarding your personal data:
- Access and Correction: You have the right to access and request correction of your personal data.
- Deletion: You have the right to request deletion of your personal data, subject to legal and operational reasons.
To exercise any of these rights, please contact us using the information below.
Contact Us
If you have any questions about this Privacy Policy or your rights regarding your data, please contact us at:
Email: info@lsdsingapore.com
Phone: +65 6745 1233
Updates to this Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.